Whatever Your Financial Happiness Looks Like, Let’s Get You There: Edmund F. Murphy III, President & CEO of Empower

Empower is a wealth management firm serving more than 19 million Americans. It provides investment management, retirement planning, and personalized financial guidance for clients at every stage of life. Some work closely with advisors through private client services that offer highly tailored portfolios. Others use digital tools to manage day-to-day investments. Licensed advisors help clients navigate complex financial topics, ensuring they understand their options and feel confident in their decisions.

The firm brings all financial information together in a single dashboard. Accounts, assets, and documents are accessible in one place, allowing clients to track investments, savings, and liabilities while monitoring progress toward their goals. Advisors guide clients through retirement planning, tax strategies, and estate considerations, translating complex concepts into actionable steps.

Clients are treated as individuals, not numbers. Every financial plan reflects personal circumstances and objectives. Advisors work alongside technology to provide recommendations that make sense for each client. People can receive guidance on daily finances as well as long-term strategies, while digital tools help visualize the steps needed to reach goals. This mix of human insight and digital support helps clients feel more informed, organized, and confident in their financial choices.

Tools That Keep Clients on Track

Technology is at the center of Empower’s service model. Clients can view all their accounts and investments in one place. This includes retirement accounts, taxable investment accounts, savings accounts, and cash management products. Having a full picture helps clients understand net worth, cash flow, and progress toward financial objectives.

The firm provides tools to project retirement savings, analyze portfolios, and evaluate investment strategies. Clients can simulate different scenarios to see how changes in contributions, spending, or market conditions might affect their goals. Advisors can use the same tools to track clients’ progress, prepare reports, and stay on top of household objectives. This ensures both clients and advisors are aligned and informed.

Tasks that often slow down financial planning, like monitoring compliance, organizing documentation, or scheduling reviews, are simplified by the platform. Advisors can focus on conversations that matter most, such as refining goals, explaining investment choices, or discussing life milestones. Clients can receive updates without being overwhelmed by unnecessary details. Information is organized and accessible, making interactions more productive and meaningful.

Even for clients who prefer hands-on management, Empower’s platform provides a foundation for consistent engagement. Portfolio performance, goal tracking, and transaction history are all visible. Clients can make adjustments confidently, knowing advisors are nearby to provide advice and context. The tools help foster accountability and clarity in financial decisions, while keeping workflow efficient for both clients and advisors.

Growth Through Service and Technology

Empower has expanded steadily by combining robust digital infrastructure with personalized guidance. The firm serves a broad audience, from investors just beginning to save for retirement to individuals with significant assets seeking private client services. Cash management and IRA products complement the advisory services, making it easier for clients to manage all aspects of their financial lives in one place.

Education is also part of the firm’s offering. Clients can access resources that explain investment strategies, market trends, and personal finance principles. Advisors help clients apply these concepts to their real-world circumstances. This education helps people feel confident when making decisions and encourages thoughtful engagement with their finances.

The firm has built a reputation for using technology to enhance the client experience rather than replace human interaction. Clients appreciate that they can see their complete financial picture and get professional guidance when needed. Digital tools help reduce administrative friction, giving advisors more time to focus on client relationships and goal-oriented planning.

Empower demonstrates that growth in wealth management does not come only from new accounts or more assets. Providing tools and services that let clients interact meaningfully with their finances creates long-term value. Clients can track progress, revisit goals, and adjust plans over time with support from licensed advisors who understand both the numbers and the life circumstances behind them.

The firm has positioned itself as a modern alternative to traditional wealth management, where clients might only interact with an advisor during scheduled meetings. Empower blends technology and human guidance to create continuous engagement, allowing clients to manage day-to-day finances while preparing for long-term objectives. Advisors can identify opportunities for improvement, guide investment strategies, and reinforce good financial habits.

Client feedback highlights the firm’s ability to simplify complex financial concepts. Many say they feel more confident and organized after using Empower’s services. The visibility into accounts and investments, combined with professional guidance, allows clients to make decisions without fear of missing critical details. By providing both clarity and support, the firm helps people achieve financial milestones and feel secure in their planning.

Empower is evolving its offerings to meet changing client expectations. New tools, updates to planning software, and expanded advisory services ensure that the firm remains relevant as the financial world becomes more digital. Technology serves as a bridge between clients and advisors, making interactions efficient, insightful, and responsive. This balance between innovation and human connection continues to draw attention to Empower as a significant player in the wealth management space.

The firm demonstrates that technology and human advice do not have to compete. Digital tools streamline processes and provide insight, while advisors contribute judgment, experience, and personal understanding. Together, they help clients navigate financial decisions, prepare for life events, and pursue goals with confidence. Empower’s approach highlights the potential of technology-enabled wealth management to serve a wide spectrum of clients, from young investors just starting out to seasoned individuals seeking comprehensive guidance.

Edmund F. Murphy III, President & CEO, Empower

Empower is an award-winning, customer-obsessed financial services firm that’s helping 19 million people find financial freedom throughout all of life’s milestones with an experience unlike any other.