10 Best CX Leaders to Watch 2024

Brian Solis: Shaping Global Innovation Strategies for ServiceNow's Centers Worldwide

With over 700,000 followers across social media, Brian's influence is not confined to boardrooms; it resonates with a global audience seeking insights into the transformative power of technology.

By SBR
Jan 14, 2024 10:26 PM • Updated January 28, 2024
Brian Solis, Head of global innovation at ServiceNow Photo by SBR

Brian Solis, Head of global innovation at ServiceNow


Brian Solis is a digital anthropologist, futurist, and the Head of Global Innovation at ServiceNow. His journey is marked not only by accolades from leading publications but by a relentless commitment to understanding and shaping the intersection of technology, business, and society. With a career spanning nearly three decades, Brian's insights into disruptive trends and technologies have not only illuminated the path for businesses and brands but have inspired a global audience.Ā 

Brian Solis is not merely a digital analyst; he is a thought leader who has been heralded as one of the "greatest digital analysts of our time" by Forbes. His journey began as an entrepreneur, navigating the complexities of the digital realm with an innate entrepreneurial spirit and a profound interest in technology. What sets Brian apart is his ability to humanize disruptive trends and technologies, making complex subjects accessible to everyone. As a world-renowned keynote speaker, Brian not only explains what's happening in the digital landscape but visualizes future opportunities, inspiring others to play a leading role in defining the future they want to see.

Advising Giants and Influencers

Brian Solis's impact extends beyond research and presentations. He has been a trusted advisor to leading brands, celebrities, and startups. His ideas and work consistently grace the pages of prestigious publications such as Forbes, Harvard Business Review, CMO.com, and Adweek. With over 700,000 followers across social media, Brian's influence is not confined to boardrooms; it resonates with a global audience seeking insights into the transformative power of technology.

Head of Global Innovation at ServiceNow

In his role as the Head of Global Innovation at ServiceNow, Brian sets the strategic direction and programming for ServiceNow’s Innovation and Executive Briefing Centers across major global hubs. These centers serve as crucibles for digital and business innovation strategies. Brian also designs and delivers strategic engagements with key customers, providing invaluable advice on navigating the intricacies of the digital landscape.

Award-Winning Author

Brian Solis is not just a speaker and advisor; he is also an award-winning author with eight best-selling books to his name. Titles such as "X: The Experience When Business Meets Design," "What’s the Future of Business," and "The End of Business as Usual" have become guiding lights for executives and everyday individuals alike. In his latest book, "Lifescale: How to live a more creative, productive and happy life," Brian addresses the challenges of living in a world filled with digital distractions. His "Lifescaling" model offers a roadmap to overcome these challenges, fostering creativity and unlocking new possibilities.

For nearly 30 years, Brian Solis has been at the forefront of studying and influencing the effects of emerging technology on business and society. His research not only helps executives navigate the evolving tech landscape but empowers individuals to understand their role in this ongoing digital evolution. Brian's work has been instrumental in assisting leading brands, celebrities, and startups in developing innovative digital transformation strategies.

(r)evolution: A Glimpse into the Future

Brian Solis doesn't just talk about the future; he brings it to life through his popular online video series, (r)evolution. This series explores technology, trends, and best practices, featuring conversations with thought leaders who are pushing the boundaries. Guests like Katie Couric, Mark Burnett, Shaq, Billy Corgan, and Adrian Grenier offer unique perspectives on the evolving digital landscape.

Guiding Tomorrow: Brian Solis' Unconventional Perspectives

In the vast and intricate needlepoint of technology and innovation, Brian Solis has masterfully woven a narrative that transcends the ordinary. His profound insights, disseminated through compelling keynotes, strategic advisory roles, and thought-provoking authored works, have emerged as guiding lights for individuals and businesses navigating the complexities of the digital age. As the Head of Global Innovation at ServiceNow, Brian continues to be at the forefront of shaping the future, contributing to transformative innovations that redefine our technological landscape.

In a world where foresight is a coveted asset, Brian stands as a beacon, casting light on the path forward. His visionary perspective goes beyond conventional thinking, providing clarity amid the rapid evolution of technology. As a thought leader with an acute understanding of the digital ecosystem, Brian's contributions resonate with individuals and enterprises alike, offering a compass for the next phase of our digital evolution.

Brian is not merely an observer of trends; he is an active architect of the future. Through his strategic role, he spearheads innovations that have a tangible impact on how businesses operate in an ever-changing landscape. By leveraging his deep understanding of technology and its intersection with human experiences, Brian contributes to the creation of solutions that transcend the conventional boundaries of innovation.

In a landscape where the gap between technology and humanity can seem vast, Brian Solis serves as a bridge, connecting these seemingly disparate worlds. His insights are not just about the latest gadgets or trends; they delve into the human side of technology, exploring the profound ways in which innovation shapes our lives, behaviors, and interactions. By bridging this gap, Brian enriches our understanding of technology's role in enhancing the human experience.

Exploring Beyond the Ordinary

As we embark on the next phase of digital evolution, Brian Solis remains a visionary whose insights echo across industries. His work extends beyond the confines of technology, touching upon the cultural, societal, and human dimensions of our digital existence. Brian challenges us to think not only about what technology can do but about the profound ways in which it can shape a more meaningful and interconnected world.

Brian Solis stands as a pivotal figure in our collective journey through the digital age. His visionary insights, strategic role at ServiceNow, and commitment to bridging the gap between technology and humanity make him a luminary whose influence reverberates across the ever-evolving digital tapestry. As we navigate the complexities of tomorrow, Brian Solis remains not just an observer but a trailblazer, shaping the future through his consummate vision and expertise.

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