Employment Hero was founded in 2014 by Ben Thompson and Dave Tong to simplify employment management for businesses handling hiring, payroll, HR administration, and employee records across growing organizations.

Many businesses still manage these functions through spreadsheets, paper records, and disconnected software systems. Recruitment, payroll, leave management, onboarding, and compliance tasks often require manual data entry across multiple platforms. This creates additional administrative work and increases the risk of errors.

Employment Hero was created to place these functions inside one cloud-based system. The platform allows businesses to manage employee records, payroll, recruitment, and workplace administration from a single interface rather than separate tools.

The company has expanded across Australia, New Zealand, the United Kingdom, Singapore, and other regions as businesses adopt digital workforce management software.

Payroll, Hiring, and Workforce Administration

Employment Hero provides software for payroll processing, recruitment, onboarding, leave management, and employee administration. Businesses use the platform to manage day-to-day workforce operations digitally rather than through manual processes.

The payroll system supports wage calculations, tax handling, employee payments, and compliance-related payroll functions. Businesses can process payroll using employee records and attendance information already stored inside the platform.

The recruitment system allows employers to post jobs, review applications, manage hiring stages, and onboard new employees digitally. Once hired, employee records and workplace documents remain stored inside the system for future administration.

The platform also supports leave requests, expense claims, policy management, performance tracking, and employee records. Businesses managing remote or hybrid workforces use these systems to handle workplace administration across distributed employees.

Workforce Management Through One Platform

Employment Hero operates as an integrated workforce management platform where payroll, recruitment, onboarding, and HR administration remain connected through shared employee records.

Instead of moving between separate payroll systems, HR software, and hiring tools, businesses can manage workforce operations from one platform. Information entered during recruitment or onboarding automatically connects with payroll records and employee profiles.

For example, details entered during hiring can move directly into payroll processing and workplace documentation without repeated manual entry. Leave balances, attendance records, and payroll calculations also remain connected inside the same system.

The platform includes employee self-service functions where workers can access payslips, request leave, update personal information, and review workplace documents through mobile or web access.

Employment Hero also supports integrations with accounting systems and other business software used for financial and operational management.

Employee Engagement and Workplace Services

Employment Hero includes tools related to employee engagement, workplace communication, and financial wellness services. Businesses use these systems to manage communication and employee participation across different workplace structures.

The platform includes recognition features that allow employers to acknowledge employee contributions digitally. Some regions also include financial wellness services such as savings programs, retail discounts, and earned wage access.

Employment Hero also operates Swag, a mobile employment app that gives workers access to payroll information, workplace communication, savings tools, and employment-related services through smartphones.

This reflects larger changes in workplace software where employees expect payroll access, communication tools, and workplace information through mobile applications rather than desktop-only systems.

The platform also supports digital onboarding and workplace learning activities for remote and hybrid employees.

International Expansion and Workforce Software Growth

Employment Hero has expanded into multiple international regions as businesses adopt cloud-based software for workforce management and payroll administration.

Different countries operate under different tax rules, payroll systems, leave policies, and employment regulations. Employment Hero adapts payroll and HR functions to support local compliance requirements across supported regions.

The company has also expanded through acquisitions involving payroll and workforce software providers in different countries. These acquisitions support regional expansion while extending payroll and HR capabilities.

Growth in remote and hybrid work has also increased demand for digital workforce management systems. Businesses managing distributed employees often require online onboarding, payroll access, and remote workplace administration tools.

Employment Hero now operates within a growing category of employment technology companies building software for hiring, payroll, HR administration, and workforce management.

Digital Infrastructure for Employment Operations

Employment Hero reflects larger changes in how businesses manage workforce administration. Many employment functions once handled through paper forms, spreadsheets, and disconnected systems are now managed through cloud-based software platforms.

The platform connects payroll, recruitment, onboarding, compliance, and employee administration through shared digital records and automated workflows. This reduces repetitive administrative work while helping businesses manage workforce operations from centralized systems.

As businesses continue adopting digital employment software, platforms like Employment Hero are becoming part of everyday workplace administration across hiring, payroll, HR management, and employee communication.

Ben Thompson, Co-Founder & CEO, ​Employment Hero