Tucuvi Augments the Capacity and Capabilities of Your Care Team, While Maximizing Operational Efficiency

Tucuvi is a healthcare technology company built to bridge the gap between clinical care and life at home. It enables hospitals and healthcare providers to maintain continuous, personalized contact with patients through AI-powered voice assistants. Designed to scale across health systems of any size, the company seamlessly integrates into existing IT infrastructure, making it possible for clinicians to improve patient outcomes without disrupting their workflows.

With more than one million patient-facing calls already completed, Tucuvi’s technology is achieving some of the highest engagement and measurable outcomes in the industry. The company’s voice assistants are capable of delivering over 40 customizable clinical protocols, spanning transitional care programs, post-discharge monitoring, and long-term chronic care management. By automating these routine follow-ups, Tucuvi helps clinicians detect complications early, reduce readmissions, and ensure patients stay connected to their care teams.

María González Manso, founder and CEO, says the company was built with one goal in mind: to improve care beyond the hospital walls. “When patients leave the hospital, their recovery is just beginning,” María explains. “We wanted to give healthcare providers the ability to stay in touch with those patients every step of the way, without adding extra burden to their teams.”

Seamless Integration with Health IT Systems

One of the biggest barriers to adopting new technology in healthcare is the complexity of existing systems. Tucuvi was designed from the outset to integrate seamlessly with the IT infrastructure that hospitals already use.

This compatibility means that clinicians can view patient updates directly within their existing electronic health records, without needing to log in to separate dashboards. Automated alerts notify providers when a patient’s responses indicate a potential issue, allowing them to prioritize their time effectively.

By removing the need for extra tools or manual processes, Tucuvi makes it easy for health systems to adopt and scale the solution. The technology is flexible enough to support organizations of any size, from small regional hospitals to large multi-site networks.

Customizable Clinical Protocols for Any Patient Population

Every healthcare provider has different needs when it comes to patient follow-up, which is why Tucuvi offers more than 40 clinical protocols that can be customized to each organization. These protocols guide the voice assistants’ conversations with patients, ensuring that the questions asked are relevant to their condition and stage of care.

For patients recently discharged from the hospital, the system can check for warning signs of complications and confirm that medications are being taken as prescribed. For those with chronic conditions, the voice assistants can track symptoms and help patients manage their care over time.

This flexibility allows healthcare providers to use Tucuvi in a wide range of scenarios, from transitional care programs to ongoing chronic care management. The goal is to create a consistent line of communication with patients so that potential problems are identified and addressed before they become emergencies.

Trusted and Certified in Europe

Tucuvi’s commitment to quality and safety has been recognized with CE marking, making it the only platform in Europe capable of offering fully automated and secure low-risk phone consultations across multiple pathologies. This certification underscores the company’s rigorous approach to data security and clinical effectiveness.

For healthcare providers, CE marking means they can confidently deploy Tucuvi knowing that it meets the highest standards of patient safety and regulatory compliance. In an industry where trust is paramount, this distinction sets the company apart from competitors.

Proven Results at Scale

Tucuvi’s impact is measurable. By automating over one million patient-facing calls, the company has demonstrated that AI-driven voice technology can improve engagement and outcomes at scale. Hospitals using the system report reductions in readmissions and emergency visits, as well as improved adherence to treatment plans.

One health system found that the technology enabled its clinical team to monitor four times as many patients without increasing staff headcount. This kind of efficiency is particularly valuable at a time when healthcare providers are struggling with staffing shortages and rising demand for services.

Patients, too, benefit from feeling supported throughout their recovery. Because Tucuvi’s voice assistants use natural language to conduct calls, the conversations feel empathetic and personal. This human-like experience encourages patients to share accurate information about their health, giving clinicians better data to work with.

Making Continuous Care Possible

Healthcare does not end at discharge, yet many patients are left to navigate recovery on their own once they leave the hospital. Tucuvi changes that dynamic by maintaining a continuous line of communication. Patients receive regular check-ins tailored to their condition, while clinicians receive real-time updates that help them prioritize interventions.

This proactive approach enables healthcare providers to identify problems early, reduce avoidable complications, and allocate resources more effectively. In the long run, it supports better health outcomes for patients and reduces costs for health systems.

A Scalable Future for Healthcare Providers

As populations age and the prevalence of chronic conditions rises, healthcare providers need solutions that can scale without adding unsustainable workloads. Tucuvi offers exactly that.

Because the platform automates routine follow-ups and integrates seamlessly into existing workflows, it allows providers to serve larger patient populations without increasing administrative overhead. This scalability is essential for health systems that want to maintain quality of care as demand continues to grow.

María believes the company’s mission will only become more important in the coming years. “We are proving that technology can help healthcare providers be present for patients at every stage of their journey,” she says. “By doing so, we can help make care more effective, more efficient, and more humane.”

The Bottom Line

Tucuvi is setting a new standard for patient monitoring and engagement. By combining AI-powered voice assistants with seamless health IT integration, customizable clinical protocols, and a proven track record of results, the company is helping healthcare providers deliver better care beyond the hospital walls.

As the only CE-marked platform in Europe offering fully automated phone consultations across multiple pathologies, Tucuvi stands out for its commitment to quality and scalability. With over one million patient interactions already completed, the company is showing that proactive, continuous care can be delivered at scale, and that it can change patient outcomes for the better.

María González Manso, Founder & CEO, Tucuvi

Tucuvi has supported over one million patient-facing calls, driving engagement and measurable outcomes across health systems.