List of 10 Best CX Leaders to Watch 2025
Here’s the list of companies recognized under the ‘10 Best CX Leaders to Watch 2025’ issue.
Jason S Bradshaw
Jason S. Bradshaw, co-founder and CEO of Bradshaw, Koh & Co., is a global strategic advisor to C-suite executives and startups, as well as a keynote speaker specializing in customer and employee experience, business transformation, and leading through crises.
Roy Atkinson
Roy Atkinson is a widely recognized thought leader in IT, service management, and customer experience. He is a prolific writer, speaker, webinar host, podcaster, and industry analyst.
Adam Toporek
Adam Toporek is a leading customer experience strategist, keynote speaker, and author with a deep understanding of what it takes to create exceptional customer interactions.
Peter Armaly
Peter Armaly is an experienced customer success leader whose work has influenced how businesses build stronger relationships with their customers.
Tony Johnson
Tony Johnson is the founder and principal of Ignite Your Service Training and Consulting, helping businesses strengthen customer experience and employee engagement.
Emilia D’Anzica
Emilia D’Anzica is a business leader, author, and educator with over 25 years of experience in customer success.
Kia Puhm
Kia Puhm is a leader in the Software-as-a-Service Customer Success industry, known for developing strategies that drive business growth.
Andrew Marks
Andrew Marks is an entrepreneur and customer success expert with over 25 years of experience in customer-facing roles. He has spent most of his career in high tech, building highly effective post-sales organizations that drive customer lifetime value and improve customer satisfaction.
Sue Nabeth Moore
Sue Nabeth Moore is a recognized leader in customer success, with over two decades of experience strengthening client relationships and driving business growth.
Elise Marengo
Elise Marengo is a recognized leader in customer success, known for building strong relationships and making a lasting impact. As the Director of Customer Success at Engineer Up, she works closely with teams to ensure customers feel supported, engaged, and confident.