Reframing Employee Health: Moving Beyond Burnout to Holistic Health

A new McKinsey Health Institute survey across 30 countries offers insights into how organizations can help create a workplace that prioritizes physical, mental, social, and spiritual health.

"Recent McKinsey research finds that employee disengagement and attrition—more common among workers with lower well-being—could cost a median-size S&P company between $228 million and $355 million a year in lost productivity. Research by MHI and Business in the Community showed that the UK economic value of improved employee well-being could be between £130 billion to £370 billion per year or from 6 to 17 percent of the United Kingdom’s GDP. That’s the equivalent of £4,000 to £12,000 per UK employee."

Using Data to Unlock the Potential of an SME and Mid-Corporate Franchise

By mining huge reserves of customer data, banking analytics leaders are meeting the needs of hundreds of thousands of customers, with new levels of convenience and cost efficiency.

"Banks are investing in building up predictive models globally: US Bank and TD Bank in North America; Itau and Banco do Brasil in Latin America; Barclays Bank and Lloyds Bank in the UK; ING, Banco Santander, and BBVA in Europe are just some examples of banks improving their commercial performance by leveraging machine learning. These advanced techniques have proven effective in diverse customer segments, from self-employed individuals to large corporate customers."

McKinsey Analysis: 5 Ways to Crack the SME Code

Banks need to pay as much attention to the nuts and bolts of process excellence as they do to the other, more strategic elements of the effort.

"Balance is important. In our experience, we have often observed banks outsourcing either too much or too little. Ideally, the bank owns and controls the sources of value creation and differentiation and brings in commodity services that benefit from scale greater than banks can create individually. A well-balanced mix of in- and outsourcing has the added benefit of bringing in external insight and best practice, and an openness to challenge and flexibility that can rejuvenate existing ways of thinking."