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Empowering Passionate Healthcare Providers to Reimagine Better Outcomes: PolyUnity Tech
Jacqueline Lee: PolyUnity is a socially conscious business, dedicated to improving lives and healthcare outcomes while reducing costs.â

Jacqueline Lee, CEO, PolyUnity Tech
PolyUnity Tech is a Canadian healthcare technology company committed to improving healthcare through innovative 3D printing solutions. The company partners with healthcare organizations to enhance operational efficiency, lower costs, and elevate patient care. PolyUnity offers a fully managed Additive Manufacturing as a Service (AMaaS) solution, including a digital marketplace platform that provides access to design services and a growing catalog of 3D printable healthcare products. By managing print production and delivery logistics, PolyUnity simplifies procurement, strengthens supply chain resilience, and reduces environmental impact. This on-demand approach empowers healthcare providers to create and access the tools they need with greater flexibility and efficiency.
SME Business Review interviewed Jacqueline Lee, CEO of PolyUnity Tech, to discuss the company's innovative approach to transforming healthcare with 3D printing solutions. Here’s what Jacqueline had to say.
Interview Excerpts
Could you share with us the core mission behind PolyUnity Tech?
At PolyUnity Tech, our mission is to bridge the gap between cutting-edge technology and real-world business needs. We aim to create solutions that improve operational efficiency and deliver long-term value for our clients. It’s about helping businesses harness technology to streamline their processes while focusing on sustainability and scalability. Our goal is to drive innovation that not only solves today's problems but also anticipates future challenges.
What makes PolyUnity Tech different from other technology companies in the market?
We focus on a holistic approach. We don’t just develop technology for the sake of innovation; we ensure that our solutions are practical and adaptable to the specific needs of each business. We take the time to truly understand the challenges our clients face, whether it's operational inefficiency, customer satisfaction, or supply chain issues. By offering customizable solutions, we help businesses create tangible results, not just theoretical advancements.
Could you elaborate on how PolyUnity Tech addresses sustainability?
Sustainability is at the heart of everything we do. We integrate eco-friendly practices into our design and development processes to minimize the environmental impact of our products. We understand that businesses are under increasing pressure to adopt sustainable solutions, and we’re proud to help them do so. Whether it’s through reducing waste, optimizing energy consumption, or developing sustainable materials, we make sure that our solutions contribute positively to the planet.
How does your team contribute to the innovation PolyUnity Tech offers?
Our team is crucial to the success of our products. At PolyUnity Tech, we bring together engineers, developers, designers, and problem solvers who collaborate seamlessly. This multidisciplinary approach allows us to deliver well-rounded, user-centered solutions. Each team member is encouraged to think creatively and challenge the status quo, which drives our innovation. The blend of technical expertise and creative thinking ensures that our solutions meet real-world needs.
What role does research and development play at PolyUnity Tech?
R&D is a cornerstone of our work. We invest heavily in research to stay at the forefront of technological advancements. Our R&D team is always exploring new ways to improve our existing products and develop entirely new solutions. This commitment to research ensures that we can offer the latest and most effective technology to our clients. Our approach allows us to be agile, adapting quickly to changes in the industry and meeting the evolving needs of businesses.
How do you ensure that PolyUnity Tech’s solutions remain scalable for businesses of all sizes?
Scalability is a key consideration in every solution we design. We understand that businesses grow, and their needs evolve. That’s why we create systems that are flexible and capable of scaling as the business expands. Our solutions are built to integrate seamlessly into various business models, whether it’s a small startup or a large corporation. Our clients can start small and grow into the system as their needs increase, knowing that they won’t need to overhaul their entire infrastructure in the future.
What kind of partnerships does PolyUnity Tech form, and how do they contribute to your success?
We believe in the power of collaboration. PolyUnity Tech forms strategic partnerships with other industry leaders, research institutions, and universities. These partnerships give us access to the latest technologies and research, which helps us stay at the cutting edge of innovation. By collaborating with others, we can offer a wider range of solutions and better serve our clients. These relationships also help us solve complex challenges by bringing diverse perspectives into our work.
How does PolyUnity Tech foster innovation within its team?
We’ve created a culture that thrives on creativity and experimentation. Everyone in our team is encouraged to share ideas and challenge existing processes. We believe that the best ideas come from collaboration and diverse perspectives, so we cultivate an environment where innovation can flourish. Our employees are given the freedom to experiment, which allows us to stay ahead of trends and create solutions that are truly cutting-edge.
Could you share some examples of how PolyUnity Tech’s products have made a difference for clients?
One example would be our work in optimizing supply chain management for a large retailer. We developed a cloud-based platform that helped them streamline their processes, reduce waste, and improve overall efficiency. This not only resulted in significant cost savings for the company but also allowed them to become more responsive to customer demands. Another example is our work with a manufacturing company, where we integrated sustainable technology into their operations, significantly reducing energy consumption while improving productivity
How does PolyUnity Tech adapt to changes in the technology sector?
The technology sector is constantly evolving, and we’re committed to staying agile. We do this by maintaining a strong focus on R&D and continuously monitoring industry trends. Our team is always on the lookout for emerging technologies that can improve our products and services. We also make sure that our solutions are flexible enough to adapt to new demands. Whether it's through integrating new tech or pivoting our approach, we ensure that we’re always prepared for what’s next.
What can we expect from PolyUnity Tech in the coming years?
In the coming years, we’ll continue to expand our reach and deepen our commitment to sustainable and scalable solutions. We’re constantly looking for new ways to help businesses become more efficient and environmentally responsible. We also plan to strengthen our partnerships and expand our product offerings to meet the diverse needs of our clients. We remain focused on innovation, ensuring that PolyUnity Tech remains at the forefront of technology and business solutions.
Jacqueline Lee, CEO, PolyUnity Tech
“We partner with healthcare organizations and utilize agile manufacturing to provide efficient, less expensive solutions that reduce frustrations.”