We Focus on Simplifying Administrative Processes and Providing Exceptional Value to Private Employers and Businesses: Marie-Christin Kamann, CEO of ServiceHunter AG

ServiceHunter AG is a Swiss company dedicated to making employment processes easier for private households and small businesses. Founded in 2010 as a spin-off from ETH Zurich, the company offers platforms like quitt, which automates tasks such as registration, insurance, and payroll accounting for domestic helpers. By leveraging technology, ServiceHunter aims to make legal employment straightforward and accessible for employers and employees alike.​

In Conversation with Marie-Christin Kamann, CEO of ServiceHunter AG

What inspired you to take on the role of CEO at ServiceHunter?

I was drawn to ServiceHunter because of its mission to simplify complex administrative tasks for private households and small businesses. The opportunity to lead a company that leverages technology to create practical solutions resonated with my passion for digital innovation and entrepreneurship.​

How does quitt benefit private employers?

quitt streamlines the entire employment process for private employers by handling registration, insurance, and payroll accounting for domestic helpers. This comprehensive service ensures compliance with legal requirements, reduces administrative burden, and provides peace of mind to employers.​

What challenges have you faced in expanding quitt's services?

Expanding quitt's services involved navigating diverse regulatory environments and understanding the unique needs of different markets. Ensuring that our platform remains user-friendly while complying with various legal frameworks required meticulous planning and collaboration with local experts.​

Could you share insights into quitt Business and its impact on startups?

quitt Business extends our expertise to startups and new businesses, offering an intuitive end-to-end payroll accounting solution. By simplifying payroll administration, we enable entrepreneurs to focus on growing their ventures without being bogged down by complex administrative tasks.​

How does your background influence your leadership at ServiceHunter?

My experience in digital business models and entrepreneurship has equipped me with the skills to drive innovation and growth. Understanding the challenges of building and scaling businesses allows me to empathize with our clients and tailor our services to meet their needs effectively.​

What strategies do you employ to foster a culture of innovation within the company?

We encourage open communication, continuous learning, and experimentation. By creating an environment where team members feel valued and empowered to share ideas, we cultivate a culture that embraces innovation and adapts to changing market demands.​

How does ServiceHunter ensure data security and privacy for its users?

We prioritize data security by implementing robust encryption protocols and adhering to strict data protection regulations. Regular audits and updates to our systems ensure that user information remains confidential and secure.​

What role does customer feedback play in shaping your services?

Customer feedback is integral to our development process. By actively listening to our users, we identify areas for improvement and innovation, ensuring that our services evolve to meet their changing needs effectively.​

Could you discuss any partnerships that have been pivotal to your company's growth?

Collaborations with financial institutions and legal experts have been crucial in enhancing our service offerings. These partnerships enable us to provide comprehensive solutions that address the multifaceted needs of our clients.​

How do you balance maintaining the company's core values while pursuing growth?

We stay true to our mission of simplifying administrative tasks by ensuring that all growth initiatives align with this core objective. By keeping our values at the forefront, we pursue opportunities that enhance our ability to serve our clients effectively.​

What advice would you give to aspiring entrepreneurs in the digital space?

Focus on solving real problems and delivering value to your customers. Stay adaptable, embrace feedback, and be prepared to iterate on your ideas. Building a successful business requires resilience, dedication, and a deep understanding of your target market.

How do you foresee the future of employment services evolving with technology?

Technology will continue to streamline administrative processes, making them more accessible and efficient. We anticipate increased automation and integration, allowing for seamless management of employment-related tasks and enhanced user experiences.​

What personal qualities do you believe are essential for effective leadership?

Effective leadership requires empathy, clear communication, and the ability to inspire and motivate a team. Being adaptable and open to new ideas is also crucial in navigating the ever-changing business landscape.​

How do you maintain work-life balance while leading a growing company?

I prioritize time management and set clear boundaries between work and personal life. Engaging in activities outside of work and spending time with family and friends helps me recharge and maintain perspective.​

What future developments can we expect from ServiceHunter?

We plan to expand our services to new markets and continue enhancing our platforms to better serve our clients. Our focus remains on simplifying administrative processes and providing exceptional value to private employers and businesses.​

How can interested individuals learn more about your services?

Individuals can visit our website to explore our offerings, access resources, and contact our support team for personalized assistance. We are committed to providing comprehensive information to help potential clients understand how our services can meet their needs.

Marie-Christin Kamann, CEO, ServiceHunter AG

“We prioritize data security by implementing robust encryption protocols and adhering to strict data protection regulations. Regular audits and updates to our systems ensure that user information remains confidential and secure.”