đŸ”ș10 Best CX Leaders to Watch 2024 (Vol-2)

I Dream of a World with Happy Customers that Share their Excitement with All of their Friends and Family: Steven Van Belleghem

With his insatiable curiosity, boundless creativity, and unwavering dedication to customer-centricity, Steven continues to shape the future of business one inspired idea at a time.

I Dream of a World with Happy Customers that Share their Excitement with All of their Friends and Family: Steven Van Belleghem

Steven Van Belleghem is a Co-founder and Board Member of nexxworks

BY SME Business Review

In the customer experience (CX) sector, few names evoke as much admiration as Steven Van Belleghem's. With a career that spans decades, Steven has firmly established himself as a leading authority on CX innovation. Through his groundbreaking insights and captivating speaking engagements, Steven's influence transcends borders, captivating audiences and inspiring industry leaders alike. Steven's remarkable journey uncovers a narrative of unparalleled expertise and visionary leadership in the dynamic world of CX innovation.

Pioneering CX Innovation

Steven's journey in CX began with a bold vision: to redefine the way businesses engage with their customers. Through a unique blend of common sense, cutting-edge technology, empathy, and a strategic long-term perspective, Steven has propelled himself to the forefront of the CX revolution. His innovative strategies have enabled businesses to create meaningful connections with their customers, driving long-term loyalty and success.

Steven Van Belleghem isn't just a CX enthusiast; he's a visionary on a mission to redefine the customer-business relationship. His philosophy? Blend common sense, cutting-edge technology, empathy, and a strategic long-term vision to create unparalleled customer experiences. It's a formula that's propelled Steven to the forefront of the CX revolution, earning him global recognition as a thought leader and trailblazer.

A Man of Many Passions

With a string of best-selling books under his belt, including "The Conversation Company" and "The Offer You Can't Refuse," Steven has solidified his position as a literary luminary in the CX arena. His works delve deep into the intricacies of modern customer interactions, offering practical strategies and visionary insights for businesses eager to thrive in the digital age. Each page brims with Steven's trademark blend of wisdom, wit, and unwavering passion for CX excellence.

As a sought-after speaker, Steven Van Belleghem has graced stages around the globe, captivating audiences with his electrifying presentations and thought-provoking ideas. From intimate workshops to prestigious industry events, Steven's dynamic presence and compelling storytelling leave a lasting impression on all who have the privilege of hearing him speak. His ability to blend profound insights with engaging anecdotes ensures that every session is an unforgettable experience.

An Inspirational Force

Steven's influence extends far beyond the written page and the stage. As the co-founder of Nexxworks, an innovation agency dedicated to inspiring executives, he orchestrates immersive inspiration tours that expose leaders to cutting-edge CX practices from across the globe. Through his entrepreneurial ventures and investments in CX-related companies like Hello Customer and IO Digital, Steven is actively shaping the future of customer-centric business practices.

Beyond his professional endeavors, Steven Van Belleghem is a man of diverse interests and boundless curiosity. A self-professed Disney aficionado, he found himself living out a dream when he secured a cameo in the Flemish-language version of Cars 3. His love for his hometown football club, Club Brugge, led to his involvement in crafting the team's social media strategy, marking a pioneering move in Belgian sports marketing.

The Legacy of a CX Luminary

As we navigate the ever-evolving landscape of customer experience, Steven Van Belleghem stands as a guiding light, illuminating the way forward with his visionary leadership and unwavering commitment to excellence. With each new insight, each captivating presentation, and each innovative venture, Steven inspires us to reimagine what's possible in the realm of CX, challenging us to strive for greatness and embrace the transformative power of exceptional customer experiences.

Steven's unwavering dedication to customer-centricity is evident in everything he does. From his insightful books to his captivating speaking engagements, he consistently emphasizes the importance of putting the customer first. His commitment to understanding and meeting the needs of customers drives innovation and fosters long-term relationships, laying the foundation for sustainable success in business.

Charting the Path Forward

In Steven Van Belleghem, we find not just a thought leader or a speaker, but a true visionary whose influence reverberates throughout the global CX community. With his insatiable curiosity, boundless creativity, and unwavering dedication to customer-centricity, Steven continues to shape the future of business one inspired idea at a time. As we look to the horizon, we can only imagine the heights he will reach and the impact he will make, solidifying his legacy as a pioneer of CX innovation and a beacon of inspiration for generations to come.

At the core of Steven's success lies his insatiable curiosity, driving him to explore new ideas and push the boundaries of what's possible in the world of CX. His relentless pursuit of knowledge fuels innovation, inspiring businesses to embrace new strategies and technologies to better serve their customers. Steven's boundless creativity serves as a catalyst for transformation in the CX landscape. With a keen eye for innovation and a knack for thinking outside the box, he challenges conventional wisdom and encourages businesses to reimagine their approach to customer experience. His creative insights spark new ideas and drive meaningful change, setting the stage for a brighter future in CX.

As we look to the horizon, Steven's impact on the CX landscape is undeniable. His visionary leadership and innovative thinking have set a new standard for excellence in customer experience, inspiring businesses to prioritize meaningful connections and long-term success. With each inspired idea, Steven solidifies his legacy as a pioneer of CX innovation and a beacon of inspiration for generations to come.

About | Steven Van Belleghem

Steven is an expert in customer centricity in a digital world. He is a highly sought-after speaker for congresses, company meetings, and events all over the world. Mr. Belleghem is also a consulting partner for the company called New works and he co-founded  a  company called Zembro.

“I believe in the combination of common sense, new technologies, an emphatic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.”